Ch-Ch-Ch-Changes
Time for a new look and feel to the old blog. I tire of the old. I also tire of this fat that seems to be very comfy hanging out on my belly but I seem to be too lazy to do anything about that. I must get back into my exercising. I must get back into eating healthier. I must quit smoking. I must lotion and smell lovely. I must wear makeup and dress better than jeans, t-shirt and floppys to work.
These are my mid-year resolutions. I will begin all of them tomorrow. Or Monday. See how resolved I am to getting these things done!!
I recently wanted to get my hair did. I was going to get it straightened and colored and cut. It’s fuzzy and graying and still a little bit crooked and I’m very tired of it. I’m sick of throwing it up into a wad on my head every morning because there’s just nothing else to do with it. I was SO ready for it to be better that I was willing to spend $400 on it. This was the original quote I received from Beauty Brands when I called to make my appointment. The nice lady asked if I could come in for a consultation that evening so they could make sure they had me scheduled appropriately for my appointment the following morning at 11:30 so I complied. I of course wanted it to look fabulous.
My consultation was with a woman that spoke broken English and we had a very difficult time communicating. What I got from it was that if I wanted my hair bone straight like hers, I’d have to do the chi treatment and it’s expensive. I was determined so I said I’d do it. The consultation ended quickly with both of us frustratedly trying to communicate and her telling me to just discuss it with my hairdresser the next day. Then why again was I there??
I met Katie for coffee the next morning and we decided that it would be perfectly normal for her to go with me as my entourage and we arrived right at 11:30 and checked in. After half an hour I went up to the desk and asked if maybe I had been forgotten. They apologized profusely stating that yes, I had in fact been skipped as there was another Tammy (I spelled it that way on purpose. I’m sure she doesn’t spell it the same way I do. There can’t possibly be more mes out there.) scheduled with another hairdresser and they had checked her in. They offered me 50% off of the work being done and could I come back at 1:15. SURE!! For 50% off of what I was having done?? I’ll come back whenever you ladies want me!!
So we left and went to Starbucks (the mornings coffee had already worn off and by this time, it was very close to nap time). When I was in the parking lot, my hairdresser called to discuss what I was wanting to have done. She said that there had been a misunderstanding (again?) and that I was now only scheduled for one of the treatments that I was looking to have done and by the way, the expensive straightener was expensive and she didn’t advise coloring at the same time because there could be breakage and maybe I should just do the relaxer that was less than 1/4 of the cost and color some other time. At this point I’m feeling the frustration rise. I sighed and said, I’d have to think about what I wanted to do and that I’d be back at 1:15.
While sitting at Starbucks with Katie trying to cheer me, I decided that I wanted to go back in and discuss the situation with the manager and see what she had to say. I was feeling like they had offered me 50% off before they realized how much that was really going to add up to and were now scrambling to change my mind on what I wanted done. This was not a possible feat at that precise time. I don’t have that kind of money. I can’t spend that kind of money. I stressed all evening about it. I decided that I wanted this THAT MUCH. I was also feeling like I had been getting different stories on what I could and could not have done from everyone I talked to from the gal that scheduled it to the consultant to my hairdresser. Keep in mind if you will that I don’t spend money on my hair. I go to places like great clips because I’ve just never really cared that much but I’ve changed that recently and wanted fantastic hair. I have fantastic hair!! You just can’t tell because it’s fuzzy and thick and graying!!
Anyway, we went back and I calmly (and Katie is my witness to this because everyone that knows me knows that by this point, I’m about to start yelling) explained my concerns to the manager and asked her if there was a way that I could cut and color that day and then straighten some other time. She assured me that it would not be a problem for my hair and scheduled me for a straightening appointment this Tuesday. So again we sat down and awaited with renewed excitement. At least I did. I really don’t know what Katie was feeling.
The hairdresser came and got me and took me back to my chair. She started to explain to me that she doesn’t do the straightening that I wanted done and that there was really only one person that does so what did I want to do. I told her that I had already scheduled another appointment, everything was right with the world again and that I would like a cut and color. She proceeded to do everything she could to talk me out of it. She said that I’d want to straighten it first so that I didn’t loose any of the color etc. etc. I said “I understand, but this is what I want done”. She went into the back room for who knows what, came back out and again tried to talk me out of it. I sighed and said “at this point, all I want is to not be here anymore” and that’s exactly how I felt. My blood wasn’t really boiling anymore. I felt like all of the air had been knocked out of my sails. Some one on this earth REALLY did not want me to have fantastic hair and there was nothing more that I could do to fight it. I was dejected, deflated and I just wanted out. So we left.
Part of the arrangement with having the chi straightening treatment on my hair was that I’d come in the Thursday before and have a strand test done. I agreed and confirmed when they called. They said that the gal I had been scheduled with was pregnant and didn’t want to be around the chemicals (it’s a 4 hour process) so I was now with someone else. (Thought they only had one person that did it??) That someone else called me the evening before and left me a message stressing how very expensive the treatment was. When I got that message I just gave up altogether. I’m not going to continue fighting to spend my money there. I flaked out on my strand test appointment and when she called me about it I tried to explain to her that I was feeling very let down by Beauty Brands and she said “OK thank you” and hung up.
I don’t know what I did. I don’t understand why they wouldn’t want me. I’ll eventually go somewhere else and have it done but I’m not sure when or where.
It was a sad and stressful day. I was conflicted between trying to be polite to the people and being slightly outraged that they weren’t listening or being honest. If she didn’t want to do your hair, she should have just said, “I will not do this.”
or she should have respected your decision.
Comment by Phoebe — July 20, 2008 @ 4:01 pm